Helping Australian Businesses Recover What They’re Owed

Unpaid invoices can disrupt cash flow, drain time, and create unnecessary frustration. At Pacific Debt Recovery, we specialise in fast, lawful, and respectful solutions that protect your reputation while maximising your return.

We offer a transparent, results-focused process — tailored to your business, industry, and preferred communication style.

our services

Commercial Debt Recovery

Recovery of business-to-business overdue invoices, trade debts, and accounts in arrears. Firm but respectful negotiation to protect your client relationships.

Consumer Debt Recovery

Ethical and compliant recovery of unpaid services, rental/lease agreements, and individual debts. Clear communication with all parties

Legal Escalation & Enforcement

Formal letters of demand, court proceedings, and enforcement options via trusted legal partners. We handle everything from pre-litigation through to judgment recovery.

Terms of Trade & Cost Clauses

Supply of lawful debt-recovery fee clauses for your invoices, service agreements, and credit terms. Ensure you’re protected before the debt becomes overdue.

Skip Tracing & Location Services

Licensed investigators trace hard-to-find debtors, confirm addresses, and verify contact details for lawful action.

Handling a disputed invoice/agreement/contract

“When a debtor raises a dispute, Pacific Debt Recovery immediately places the account on hold and conducts a fair, evidence-based review. We liaise with both parties, request supporting documentation, assess the validity of the dispute, and provide a clear outcome. If the debt is confirmed as valid, recovery action resumes. If the dispute is genuine and unresolved, we assist with negotiation or recommend appropriate external resolution pathways. This ensures compliance with Australian Consumer Law and protects our clients’ interests.”

Who Uses Our Debt Recovery Services

Pacific Debt Recovery supports Australian businesses across a wide range of industries. If you issue invoices or manage accounts, we can help you recover overdue payments professionally and efficiently.

We work with:

Professional Services

Accountants, bookkeepers, lawyers, real estate agents, architects & consultants.

Medical & Health

GPs, specialists, dentists, allied health clinics & veterinary practices.

Trades & Construction

Builders, electricians, plumbers, carpenters & subcontractors.

Automotive & Transport

Mechanics, panel beaters, dealerships, transport & logistics.

Retail, Hospitality & Lifestyle

Retail stores, cafés, salons, gyms & membership-based services.

Property & Accommodation

Body corporate managers, landlords, short-stay hosts & service providers.

Education & Training

Schools, colleges, tutors & training organisations.

Corporate & Commercial

Manufacturers, wholesalers, importers, exporters, IT & marketing firms.

If your business is owed money — we can help.

Straightforward, compliant, and results-focused recovery tailored to your industry

WHY CHOOSE US

The Pacific Difference

Australia Wide service

“No Win, No Fee” commission options

Fully compliant with ACCC & ASIC Debt Collection Guidelines

Fast action we begin recovery immediately

Detailed reporting on every step taken

Reputation-friendly communication

Tailored recovery strategies for your business type

HOW OUR PROCESS WORKS

Submit your overdue account

Submit your invoices for fast, professional action.

We assess and advise

We outline fees, options, and the best recovery approach

Recovery begins immediately

We contact the debtor, negotiate outcomes, issue notices, or escalate if required.

You get updates at every step

Transparent, written communication through the full lifecycle of the debt.

Contact Us

Ongoing Debtor Management

Pacific Debt Recovery provides an outsourced, proactive Debtor Management (Accounts Receivable Control) service designed to reduce overdue accounts, accelerate cash flow, and free your team from time-consuming follow-ups. We operate as your external credit-control function with a structured reminder and escalation pathway.

Ready to Recover Your Outstanding Payments?

We offer confidential, obligation-free advice for all new or existing clients.
1300 246 800 or admin@pacificdebtrecovery.com.au

Address: Level 1/91 Landsborough Ave.
Scarborough QLD 4020
PO Box 2339 Redcliffe North QLD 4020